Privacy Policy

This Privacy Policy explains how Xiantai Flavor (“we”, “us”, or “our”) collects, uses, and protects the information you provide when visiting xiantaimaflavorings.com and when you communicate with us regarding our food flavoring, beverage essences, and related ingredients.

1. Information We Collect

We collect information you voluntarily submit through our contact forms, quotation requests, and email correspondence, including your name, company name, email address, phone number, and details about your inquiry. We also collect standard technical data such as IP address, browser type, and pages visited through analytics tools.

2. How We Use Your Information

Your information is used to respond to inquiries, prepare quotations, process orders, provide technical support, improve our products and website, and comply with applicable legal and trade obligations. We do not sell your personal data.

3. Cookies

We use cookies to maintain session functionality and to understand how visitors use our site. You may disable cookies in your browser, although some features may not function as intended.

4. Information Sharing

We share information only with trusted service providers (such as shipping, payment, and IT infrastructure partners) necessary to fulfill your requests, or where required by law. All such partners are bound by confidentiality obligations.

5. Data Retention

We retain business correspondence and order records for the period required to serve our customers and meet regulatory, accounting, and trade-compliance requirements.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond within a reasonable timeframe in accordance with applicable law.

7. Contact

If you have any questions about this Privacy Policy, please contact us at our contact page.